Markbass offers an international limited warranty on Markbass products purchased from any authorized Markbass dealer, effective from the day of purchase. The terms of this warranty vary from country to country; please contact the Markbass distributor in your country for details.
Please register your Markbass product online HERE
to establish the date of purchase.
However, please note that you are required to retain a copy of your receipt as proof of purchase in order to receive warranty service.
Please also keep the original packaging in case your Markbass product needs to be shipped for service.
This warranty does not apply to any damage to the product caused by misuse, mishandling, accident, abuse, alteration, modification or unauthorized repairs.
Product appearance and normal wear and tear (worn paint, scratches, etc.) are not covered by this warranty.
Markbass reserves the right to be the sole arbiter regarding the misuse or abuse of this product.
Markbass assumes no liability for any incidental or consequential damages, which may result from the failure of this product.
Any warranties implied in fact or by law are limited to the duration of this express limited warranty.
Your legal rights related to the warranty will vary depending on the country of purchase.
Further warranty details
This product is guaranteed by the warranty provided in the country of purchase, under the following conditions:
A - The length of the warranty period varies from country to country; please check with your local distributor for details. The warranty on tubes is 180 days.
B - The Markbass warranty is only applicable if the warranty card or online warranty form has been properly completed and if the original invoice/bill of sale, mentioning model, serial number and purchase date, is presented at the time of service request.
C - The obligations of Markaudio are limited to the repair of defects. Warranty repair eligibility will be decided at the sole discretion of Markbass or its representatives. Freight, freight insurance costs, and any other costs related to the repair of this product are not covered by this warranty.
D - All warranty repairs must be made by Markbass or an authorized Markbass (PARSEK) service center.
E - This warranty does not apply in the following instances:
· if the damage was caused by accident, negligence or modifications; use of non-Markbass spare parts; or improper use, installation or packing;
· if the serial number on the equipment is illegible;
· if the damage was caused by lightning, water, fire, incorrect main voltage, insufficient ventilation or any other cause beyond the control of Markbass.
F - Markbass reserves the right to redesign or improve/modify its product at any time without any obligation to modify previously manufactured products.